Introduction

At Rootivia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and purchase history
  • Payment information (processed securely through payment providers)

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send updates about your order
  • Respond to your inquiries

We do not sell, trade, or rent your personal information to third parties.

Payment Security

All payments are processed through secure payment gateways. We do not store your full payment details on our servers.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our website and allow us to improve our services.

You can disable cookies through your browser settings if you prefer.

Third Party Services

We may use trusted third-party services such as payment processors, shipping providers, and analytics tools. These services only receive the information necessary to perform their functions.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: rootivia@gmail.com

Phone: +92 310 1435423